We are your companion on every trip. // 24/7 assistance, 365 days a year

Do you have an unexpected situation?

DON'T WORRY!

We are here to help you.

Your solution is just a click away. Contact our helpline and receive the full support you need.

Emergency contact numbers

United States:

19542710202

United States:

18888161811

USA/ collect call:

19543060611

Argentina:

08006662363

Brazil:

08000380622

Germany:

08007237977

Spain:

900838022

Spain:

900938719

France:

0805089450

United Kingdom:

08082347454

Portugal:

0800180143

Italy:

800794540

Report your emergency.

Call the WORLD MEDIC ASSIST helpline to report your case. You will receive the guidance and assistance needed to resolve your situation.

You can easily do this by clicking the "Do you have an emergency?" button located on our main banner.

Contact the assistance helpline.

You can also request assistance by sending an email to the following address

info@worldmedicassist.com

with the previously provided details and the phone numbers where the policyholder can be reached.

If you or a third party are unable to contact the Assistance Center, you should go to the nearest medical service to your location.

It is essential to notify the Assistance Center of the incident within 24 hours of the event.

Make sure to carefully follow each of the instructions provided by the WORLD MEDIC ASSIST Assistance Center.

This will allow you to proceed with clarity and resolve your case as quickly and efficiently as possible, ensuring an appropriate solution to your situation.

In case of lost luggage,
follow these instructions:

As soon as you notice the absence of your luggage, immediately go to the airline or the staff in the baggage claim area. Request and complete the P.I.R. (Property Irregularity Report) form to report the incident.

Before leaving the airport, contact the WORLD MEDIC ASSIST Assistance Center by phone to report the loss of your luggage and receive the appropriate instructions from the assistance staff.

Important points to consider
when traveling:

Before your trip, we suggest that you inform yourself about the requirements of the country you are traveling to, so you have everything ready and up to date.

We suggest that you gather information about the weather conditions of your destination country to choose the appropriate clothing for your trip.

If any of the travelers are taking medication, bring enough to cover the treatment or the duration of the trip.

Ask the hotel where you're staying for information about unsafe areas to avoid, so you can take the necessary precautions.

We suggest avoiding risky sports if you're not prepared. Take care of your safety to prevent accidents that could endanger your life or ruin your vacation. Enjoy your trip!

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